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PIPELINE: October 2016 Newsletter

Inter-Continental Trading's new online dealer ordering system up and running; Suggest Your Store feature, new consumer promos coming; streamlined customer service; product spotlight and more.


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Online Dealer Ordering - All Systems Go!

Online ordering is here.

After a successful beta-test, ICT's online ordering system is fully operational. As part of an year-long website refresh, Inter- Continental Trading USA offers an easy-to-use system to dealers looking for the convenience, (especially after-hours), of online ordering. Registered distributors and wholesalers will be able to fill in the desired quantities of ICT products and simply hit "send". A confirmation will be sent via return email that the order has been processed. To use the online ordering system, please follow the link and register. If you'd like a little more information, please contact Tom Burns at tom@ictusainc.com


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Suggest Your Store.

Interactive website feature connects consumers, retailers and distributors.

It's no secret that the demand for ICT products continues to grow at a brisk pace. However, to the frustration of many loyal customers, there are retailers that only carry a fraction of our line. In response to this, we've added a Suggest Your Store feature to our website that will help our distributors identify retailers that would benefit by adding products in high demand. Once a request is received, we will work with both retailer and distributor in re-evaluating the product mix and increasing SKUs where it makes sense. Suggest Your Store is an excellent tool to increase sales and profits through new product introductions.


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New ICT Promotions Coming Soon!

ICT customers can win big with OHM!

The Golden Ticket promotional campaign, featuring 30 lucky bags of OHM tobacco containing winning Golden Tickets, and over a thousand more that including Silver Tickets worth of valuable coupons has been a hit with consumers. Loyal OHM customers from Michigan, Texas, Ohio, Massachusetts, Florida, Kentucky, Tennessee, Indiana and Illinois have claimed their $250, as well as hundreds more returning to retail outlets with a coupon to save on their next purchase. Additionally, new OHM bags highlighting the Loyalty Points Program are sure to increase sales even more with the incentive of cool merchandise like a flat-sreen TV, Wi-fi ready tablet or Shargio accessories.. Watch here for news on the next exciting promotion from Inter- Continental Trading designed to drive more business to stores! Click the links for more information and official rules.


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Streamlined Customer Service.

Dedicated customer service rep and e-faxing!

As part of our continuing efforts to make ordering more efficient, we've added a dedicated customer service rep to handle orders, returns and any issues requiring hands-on assistance. Please call Ms Natalie Schultz at 800-595-0796, ext. 211 for placing orders or any other inquiries. She can be emailed at: natalie@ictusainc.com. And don't forget about the new fax number that delivers your PO directly to the customer service desktop. This new system bypasses our standard fax machine, eliminating mechanical issues that can cause orders to be delayed. Simply fax your order to 800-507-0943 for processing. Our old fax number will remain active during the transition.


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Filtered Cigar Marketing Campaign

Advertising push to boost filtered cigar sales!

For many C-store retailers, the $14 billion+ OTP and filtered cigar market remains an untapped or under- utilized category. To drive the point home, ICT has unveiled a targeted marketing campaign to educate retailers on the benefits of including our line of filtered cigars in the rack. The campaign features print and electronic ads, companion articles and press releases, a dedicated web page and in-store promotions. ICT's filtered cigar strategy will culminate at NACS 2016 with a roll-out of the full line.

Success Starts Here


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Product Spotlight: 752 - The Competitive Edge!

When price matters, we can help!

Now more than ever, today's consumer expects the lowest price AND the highest quality product. 752 Brand Pipe Tobacco and filtered cigars are your competitive edge when it comes to providing your customers with something the competition can't--a great product at a low price. If you need further convincing, just look at the numbers: 752 Pipe Tobacco imageA recent study by Tecnomic showed that 70% of small cigar volume comes from price/value brands. Factoring in over $14 billion in OTP sales in C-stores alone, ($2.6 billion worth of filtered cigars), the opportunities in this segment shouldn't be ignored. And when price matters, your customers do not have to sacrifice on quality with the 752 line from Inter-Continental Trading. 752 Pipe Tobacco and Filtered Cigars combine exceptional, American- grown tobacco blends at an affordable price, providing value-conscious smokers with a high- quality, low-cost alternative to similar brands.


WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Product Spotlight:
Shargio Cigarette Tubes
Inter-Continental Trading USA, Inc. manufactures the one key-ingredient needed to make the perfect roll-your-own cigarette: the Shargio Cigarette Tube. Shargio King size and 100mm tubes are proudly manufactured in the USA to exact industry standards using only the finest cigarette paper and filters -- making them the top American made brand on the market. King size 200ct and 250ct tubes are available in Red, Blue and Green. Shargio 100mm tubes are available in Red, Blue and Green, and packaged 250 count sealed cartons.

Customer
TESTIMONIALS

“I am always impressed with the customer service provided by ICT. Whenever I suggest or recommend something, they are always quick to accommodate. They respond to questions immediately and are very quick to resolve any issues. I have had the pleasure of working with many different departments. Shargio is a great person with a mind for business. Malika is always so friendly when working with me on invoices. Darrell is great in putting through my orders and staying on top of the new brands and promotions, (I love his colorful emails). Barb is the face on the street and she represents ITC with professionalism and kindness. Everyone in the company represents what a manufacturer should be.”

- Angela Steinke, Tobacco Buyer Topicz, OH
“Just wanted to let you know, it’s great having Inter-Continental Trading in our corner supplying us with their line of tobacco products and accessories. The growth and success of my business has depended on the advice of what products to carry by their highly knowledgeable and personable staff. At Tobacco Express Depot, we have run the gamut from ordering OHM tobacco, 752 tobacco, Shargio filtered cigars and tubes, and yet still look forward to ICT developing new and exciting products! I truly believe that Inter-Continental Trading has me and my team in their best interest when it comes to supplying me the right product, at the right price. Way to go Inter-Continental!”

- Bob Fuller, President Tobacco Express Depot, FL
“Thank you for all that you guys do for us. Your customer service is top notch and Syed always goes above and beyond to help! When we started with ICT, we carried only one size of OHM tobacco. Now we carry almost the entire line! Since then we added the Shargio tubes and have great success with them as well. We look forward to many more years of success and growth together.”

- Louis Valentine Wigley & Culp, MS
“Barb has been coming to our store regularly for 2 years. And finally, in October of 2015, I decided to become a partner with ICT brands. At first, it was OHM tobacco in one size, but has quickly grown to the full OHM line, 752, Shargio tubes and now the new Au Naturall’e. We also decided to have some fun around the holidays with an ICT Christmas tree! I’m happy to say I have a great partnership with ICT!”

- Dawn Miller Smoking Joe’s Discount Tobacco, OH
“I have been working with Inter-Continental Trading for over 5 years now and I wanted to take a moment to write and say how happy we are with our experience. We currently carry OHM Tobacco, along with the Shargio tubes in over 13 of our stores and it has become one of our best sellers. As a buyer for Russell Oil, I work with many different suppliers and the professionalism of your staff has made my job a little easier. Keep up the good work!”

- Terry Stevens, Buyer Russell Oil Company, IL
“I have sold OHM tobacco for several years now and have always been impressed with this product. And with the help of ICT rep Emily Taylor, have learned even more about tobacco! I am looking forward to working with Emily and adding even more of the Inter-Continental line.”

- Kelly Tuma, Buyer Tobacco Express, Pinson AL
“I have carried OHM tobacco for over 4 years, and enjoy a wonderful relationship with both Inter-Continental Trading and the local rep. The combination of excellent products and the best customer service has been a recipe for great success!”

- Dawn Miller, Manager Tobacco Express, Trussville AL

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